1. IT Performance and Oversight
   1.1 Performance Management
   1.2 Change Management
   1.3 Governance Monitoring
   1.4 Governance Reporting
   1.5 Quality Assurance
   1.6 Process Development and Improvement

2. Management of IT-Enabled Investments
   2.1 Business Case Development and Evaluation
   2.2 IT Investment Management and Reporting
   2.3 Performance Metrics
   2.4 Benefit Evaluation Methods